Refund Policy

 

Unfortunately once the order has shipped we do not accept any returns, exchanges or refunds.

We expect that every purchase is made consciously and that any and all questions are asked before proceeding with the order.

 

Damages and issues

 

Although we uphold a strict selection process in order to bring you the highest quality product, please beware that we carry products with an array of history; from mint condition to second hand. Some products may display signs of time and slight cosmetic wears. The conditions are described on each product page. For any additional information or questions, please contact us at info@widesshades.com

 

The Showroom

At our Showroom, we strive to provide you with a shopping experience like no other. Following our vision and values, we aim to make sure each and every single one of our guests can find a pair of shades that trully compliments their unique features.

The focal point of Wide Shades is to create unique experiences, as such, we've developed our showroom with that in mind. From sounds, to textures and smells, the whole space is setup to represent the vision and values behind our brand.

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Private Appointment

Our scheduling system was set in place so that you can have a private and intimate shopping experience.

Moving away from big surfaces, the stillness and intimate nature of our showroom allows for a completely different shopping experience.

Thanks to it's "private" nature, we can also make sure to provide you with all of our attention in order to make sure you find YOUR pair of shades.

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Location

Our showroom is located at the heart of Lisbons downtown area, more precisely, at Ateneu Comercial de Lisboa.

This iconic and historical location was inaugurated around 1880, served a plethora of different perposes and shut down it's doors in 2012. Recently re-opening one of it's floors as a collaborative studio space.

All of our furniture was custom made by Tiago Mendonça in order to fit the studio's industrial aesthetic, which in conjunction with the remaining decoration creates a bazaar like atmosphere.

At the showroom you'll be able get the FULL Wide Shades experience. Different from both our website and pop up events, as you'll be able to browse through our entire collectin, from A to Z.

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